Case Study: Utilities

In 2012 Sentis partnered with a large Queensland based utilities provider and the University of South Australia (UniSA) to study the effects of safety training over time. Helmed by the Sentis Academy, this academic partnership was developed as part of Sentis’ commitment to demonstrating thought leadership and evidenced foundations in our psychology and neuroscience-based safety interventions.

Increasingly Financial Services firms are realising that to grow and prosper, they need to differentiate themselves through their Customer Experience. After years of cost cutting, the ability for an organisation to take significant market share and gain a competitive advantage by differentiating themselves is easier to achieve than most would expect.