The Sentis Way

What do your people really think when it comes to safety? Are there pockets of excellence? Or specific areas working against your safety efforts?

To ensure the best outcome for your business, Sentis applies a psychologically-based safety process designed to implement genuine and sustainable change in safety culture and performance. We don't just deliver training. We work with you to help uncover what's working and what's not, and implement a safety culture change program that ensures new ways of thinking and behaving are embedded for the long term.


  Diagnose & Benchmark

Our suite of diagnostic and benchmarking tools allow us to gain a clear picture of safety culture in your business. In addition to these tools, you will receive support to ensure maximum participation and a sufficient response rate that provides meaningful safety culture insights.

Depending on your organisation's needs and structure, this phase may include a combination of one or more of the following:

 MEASURES

Employee safety attitudes, beliefs and behaviours

  PURPOSE

Benchmark organisational safety culture maturity across and between sites

  FORMAT

Face-to-face interviews, focus groups and onsite observations

  OUTPUT

Detailed report(s) and results debrief, recommendations to increase safety culture maturity


For maximum effect, an Onsite Safety Evaluation is best combined with a Safety Climate Survey as part of a comprehensive diagnostic and benchmarking process.

 MEASURES

Comprehensive strengths and opportunities across: environment, practices, person and leadership

  PURPOSE

Provide a comprehensive overview of safety climate. Benchmark against industry and/or similar organisations, measure leading indicators, track impact of safety initiatives over time

  FORMAT

Online survey, can be configured to operating context

  OUTPUT

Detailed report(s) and results debrief, specific recommendations to increase safety culture maturity, baseline for tracking ROI


For maximum effect, a Safety Climate Survey is best combined with a Onsite Safety Evaluation as part of a comprehensive diagnostic and benchmarking process.

 MEASURES

Basic strengths and opportunities across: environment, practices, person and leadership

  PURPOSE

Provide a brief snapshot of safety climate. Benchmark against industry and/or similar organisations, measure leading indicators, track impact of safety initiatives over time.

  FORMAT

Short-form, online survey

  OUTPUT

Dashboard and summary of results including strengths, opportunities and recommendations


The Safety Climate Snapshot is an off-the-shelf diagnostic, best used in organisations seeking a brief overview of the current state of their safety climate.

 MEASURES

Self and others' perceptions of safety leadership ability

  PURPOSE

Identify leaders' strength and opportunity areas to inform targeted training and coaching

  FORMAT

360° online survey

  OUTPUT

Individual report and debrief session for leaders, aggregate results report to inform organisation-wide development initiatives


Best accompanied by coaching to address leaders' individual strength and opportunity areas.

 MEASURES

Employee safety attitudes and beliefs

  PURPOSE

Identify helpful and hindering thinking patterns, benchmark individual results against industry norm group

  FORMAT

Online survey

  OUTPUT

Individual report, typically debriefed during training program


The ZEROScale promotes awareness of and insight into thinking patterns around safety, and helps to promote positive behaviour change.


  Design & Implement

Change doesn't happen overnight, which is why we work with you to determine how your organisation will embed, sustain and continually improve your safety culture over time. We start with a 3-5 year plan and take you through vision, alignment and action planning workshops to ensure long-term success.

Behind the scenes we design and configure a fit-for-purpose safety culture intervention. Our training programs have proven success and may include:

Zero Incident Process (ZIP)
 OVERVIEW

Our flagship program, ZIP provides a foundation for safety culture change and creates a common language around safety.

  PURPOSE

Improve individual attitudes towards safety, enhance compliance and build intrinsic motivation to make safe choices

  FORMAT

2 days, face-to-face

  OUTCOMES

Increase engagement with safety tools and practices, improve employee safety attitudes and overall safety culture


Safe Teams (Safety Citizens®)
 OVERVIEW

Building on the foundations of ZIP, this program helps to build a proactive workforce who strive to improve safety for every worker.

  PURPOSE

Improve individual attitudes towards safety from one of compliance to one of citizenship

  FORMAT

2 days, face-to-face

  OUTCOMES

Improve ability to detect and manage risk, increase motivation to display discretionary effort and support team members, improve focus on continuous improvement in safety


Recommended programs are dependent on the results of the diagnostic and benchmarking phase and will be tailored to suit your organisation's level of safety culture maturity. Additional targeted programs may be recommended or available on a case-by-case basis.

Zero Incident Process (ZIP) for Leaders
 OVERVIEW

Additional to the team module, this program provides leaders with the skills and tools to enhance compliance and personal ownership of safety within their teams

  PURPOSE

Develop leaders' ability to improve team safety performance by using conscious leadership techniques

  FORMAT

2 days, face-to-face

  OUTCOMES

Increase ability to influence positive team safety attitudes and respectfully challenge hindering attitudes, and recognise and support employees to influence future safety behaviour


Leading Safety Citizens®
 OVERVIEW

Using the Sentis safety leadership competency framework, this program assists leaders to develop the key skills required to drive increased discretionary effort within their team

  PURPOSE

Improve leaders' skills in eight areas of safety leadership that drive an organisation towards a culture of Safety Citizenship

  FORMAT

2 days, face-to-face

  OUTCOMES

Improve ability across eight safety leadership competencies: supporting, recognising, actively caring, collaborating, vision, inspiring, role modelling and challenging


Recommended programs are dependent on the results of the diagnostic and benchmarking phase and will be tailored to suit your organisation's level of safety culture maturity. Additional targeted programs may be recommended or available on a case-by-case basis.


  Sustain & Measure

To support your 3-5 year plan and overarching safety vision, we assist you to continue and sustain positive changes to your safety culture. This includes program embedding, leadership coaching and targeted campaigns to further improve safety culture at individual, team and organisational levels.

This also includes activities to measure and track improvements over time. By tracking key metrics and lead and lag indicators, you can assess the effectiveness of specific safety initiatives and improvements in overall cultural maturity, as well as individual and leadership capabilities. Specific activities during this phase may include:

 MULTIMEDIA TOOLKITS

Targeted toolkits to reinforce key concepts

  E-LEARNING

Digital supplements to complement face-to-face training

  REFRESHER TRAINING

Keep concepts front of mind and bring new starters up to speed


Opportunities may also be identified to further embed program concepts onsite and throughout corporate communications.

  ONE-ON-ONE

45 minute sessions to help develop individual opportunity areas as identified in the Safety Leadership Assessment

  SMALL GROUP

Ranging from 1 to 3 hours, group sessions assist leaders to apply program concepts in their day-to-day activities and challenges


Leadership coaching is available to clients whose leaders have undertaken the Safety Leadership Assessment and/or leader programs.

 SAFETY INTERACTIONS & OBSERVATIONS

Improve frontline leader ability to conduct effective safety interactions and observations for positive safety outcomes

  PRESTARTS & TOOLBOX TALKS

Improve frontline leader ability to deliver effective prestarts that help provide focus and emphasise a safe approach to all tasks

  AMBASSADOR PROGRAMS

Upskill selected ambassadors to roll out and facilitate toolkits that embed program concepts

  BUILDING RESILIENCE

Enhance employee ability to adapt effectively and bounce forward from change and adversity


Additional campaigns may be available on an as-needed basis.

 PULSE SURVEY

Short-form, digital survey conducted at set periods to track impact of safety initiatives and collect data on lead indicators

  PRE/POST ANALYSIS

Re-conduct assessments and analyses used during diagnostic and benchmarking phase to measure improvements in safety culture, leadership and attitudes over time

  CASE STUDIES

Showcase the results and impact of our work together to demonstrate improvement and ROI to key stakeholders


Tracking the progress of your safety initiatives allows you to ensure ROI and measure meaningful change in safety culture and performance.

With determined and strategic focus, and a comprehensive approach, your organisation can make positive progress towards safety excellence and a culture of Safety Citizenship.

Start your safety culture journey  

Our Methodology


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Client Story



Program Feedback


Eager to apply program learnings to my work
95%
Confident in my ability to use what I learned during this program
94.8%
The program was enjoyable
95.8%
Program content is useful to my job
94.6%
Rated the program above average when compared to other safety programs
89.4%

Based on a sample of 37,690 Sentis program participants across 13 industries.